Responding to Videos on Individual Struggle – An Analysis of Digital Empathy in Bilibili Comments

Ruixia Sun and Shiwu Bi
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Ruixia Sun: Shenyang Aerospace University, Liaoning, PRC
Shiwu Bi: Shenyang Aerospace University, Liaoning, PRC

Technium Social Sciences Journal, 2024, vol. 62, issue 1, 233-246

Abstract: In an era dominated by digital technology, the study of empathy in digital environment has gained increasing attention. This paper has analyzed the comments responding to the interviews featuring grassroots’ struggle on a popular Chinese video-sharing platform Bilibili, and found that those comments expressing empathy can be categorized into three types according to the Interpersonal Reactivity Index: comments showing empathic concerns, comments demonstrating perspective-taking, and comments sharing similar personal stories. The paper discovered that, in the video-audience relationship, empathic comments turned to more description of similar self-experience than emotional concerns and perspective-taking in order to show understanding of other’s emotions. This paper has expanded the study of empathy based on post-comment interactions and added to the exploration of reading emotions in texts.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:tec:journl:ojs:11744

DOI: 10.47577/tssj.v62i1.11744

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