Mehmonxona biznesida CRM tizim xizmatlarini loyihalash

Dilfuza Ishanxodjayeva

GREEN ECONOMY AND DEVELOPMENT, 2023, vol. 1, issue 11

Abstract: CRM (inglizcha: Customer Relationship Management) bu xaridor aloqalari boshqaruvi . Rivojlangan mamlakatlardakeng qo‘llaniladi. Har bir firma, korxona o‘z xaridorlari bilan doimiy aloqa saqlab qolish uchun kerakli ishlarniamalga oshiradi. CRM – bu shunday qulay vositaki, mijozlar yoki hamkorlar bilan aloqa ma’lumotlarini saqlashga, sotishimkoniyatlarini aniqlashga, xizmat ko‘rsatishdagi muammolarni aniqlashga va marketing kompaniyalarini boshqarishgaimkon beradi. Ushbu maqolada mehmonxona biznesida CRM tizimini xizmatlarni loyihalashtirish xususida so‘z yuritildi.

Keywords: CRM; mehmonhona biznesi; funksiya; kompaniya; loyihalash jarayoni; texnologiya; turizm; interaktiv boshqaruv; ma’lumotlarni tahlili. (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:teu:ged000:v:1:y:2023:i:11:id:454

DOI: 10.55439/GED/vol1_iss11-12/a454

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