Ways to improve quality in hotels through digital technologies

N.A. Rakhmonova

GREEN ECONOMY AND DEVELOPMENT, 2025, vol. 3, issue 6

Abstract: Service quality is a crucial determinant of competitiveness in the hotel industry. This article explores ways toimprove hotel service quality through digital technologies. It focuses on enhancing customer experience, implementingAI-based services, online booking systems, smart room control, and digital feedback mechanisms. The paper analyzesinternational practices and provides recommendations for their adaptation in the context of Uzbekistan.

Keywords: digital technologies; hotel quality; customer experience; artificial intelligence; smart systems; service improvement. (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:teu:ged000:v:3:y:2025:i:6:id:5800

DOI: 10.5281/zenodo.15673007

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