Tourism infrastructure constraints and service gaps in Uzbekistan’s visitor economy

Kurolov Maksud Obitovich and Xamidjonova Moxinur Xayrulla Qizi

GREEN ECONOMY AND DEVELOPMENT, 2025, vol. 3, issue 6

Abstract: Tourism is an influential economic sector that is quickly and comprehensively transforming national developmentagendas worldwide. This study aims to focus on structural implications of infrastructure constraints and service provisiongaps and to enrich the existing literature in emerging visitor economies. Empirically, we draw on a mixed-methodresearch project, assessing the interrelationships of tourism infrastructure variables and the experiences of domestic andinternational visitors in Uzbekistan. A structural equation model consisting of three latent dimensions was created andestimated through regression and summative analysis. The findings indicate that transport connectivity and hospitalityservice quality developments have significant impacts on tourist satisfaction and revisit intention. Service accessibility isdeeply embedded in destination competitiveness and reshapes visitor behavior through perceived service equity. Closingthe research gaps would contribute to the development of much-needed evidence-based planning policies. Robustinfrastructure promotes sustainable tourism and data-informed applications of service quality enhancement, and realizeslong-term growth potential in Uzbekistan’s tourism sector.

Keywords: tourism infrastructure; visitor satisfaction; service accessibility; destination competitiveness; structural equation modeling; behavioral intention; digital tourism systems. (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:teu:ged000:v:3:y:2025:i:6:id:6194

DOI: 10.5281/zenodo.15794965

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