BANKLARDA RAQAMLASHTIRISH JARAYONINING MIJOZLAR QONIQISH DARAJASIGA TA’SIRI

Shuxrat Ro‘ziboyev

GREEN ECONOMY AND DEVELOPMENT, 2026, vol. 4, issue 2

Abstract: Mazkur maqolada tijorat banklarida raqamlashtirish jarayonining moliyaviy xizmatlar sifati hamda mijozlarqoniqish darajasiga ta’siri ilmiy jihatdan tahlil qilinadi. Raqamli texnologiyalar, jumladan, mobil bank, internet-banking,avtomatlashtirilgan xizmatlar hamda sun’iy intellekt asosidagi yechimlarning bank xizmatlari tezkorligi, qulayligi vashaffofligini oshirishdagi o‘rni o‘rganildi. Tadqiqot natijalari raqamlashtirish darajasi oshgani sari mijozlar qoniqishiko‘rsatkichlari ham sezilarli darajada yaxshilanishini ko‘rsatdi. Shuningdek, raqamli transformatsiya banklar uchunraqobatbardoshlikni oshiruvchi muhim omil sifatida asoslandi.

Keywords: raqamli transformatsiya; tijorat banklari; mijozlar qoniqishi; moliyaviy xizmatlar; innovatsion texnologiyalar; bank samaradorligi. (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:teu:ged000:v:4:y:2026:i:2:id:9150

DOI: 10.5281/zenodo.18618262

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