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Emergency Management in Extreme Situations – Towards a Multi Team Learning Process Model

Simone Rita Schmid and Peter Pawlowsky
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Simone Rita Schmid: University of Chemnitz, Germany
Peter Pawlowsky: University of Chemnitz, Germany

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Abstract: Multi Causality Incidents (MCIs) are extremely challenging emergency scenarios which require highly effective coordination and synchronization of (multiple) team units. The purpose of this case study is to identify key factors that significantly limit or contribute to overall goal effectiveness. We will therefore refer to rich (observational) data of an emergency practice of an airplane firefighting at a German airport which involved more than 1000 task force members and over 250 severely injured casualties. To interpret this MCI-incident we apply the concept of multi team systems (MTS) and draw upon previous research on (organizational) resilience and bricolage as well as organisational learning. Eventually, we will elaborate on factors which we consider as crucial to successfully master such a catastrophe. Firstly, organisational structures provide overall orientation and reduce complexity for all emergency team members to effectively navigate through the chaos. Secondly, we focus on how action forces succeed in adapting to the rapidly changing situations in terms of intra-team and inter-team unit information sharing, communication, and leadership. Thirdly, based on our theorising of our empirical material at hand, we also propose ideas for advancing the design and implementation of simulation training to more effectively prepare multi team units in case of a real life MCI

Keywords: information sharing; communication; leadership; multi team systems (MTSs); organisational learning; emergency management; Multi Causality Incidents (MCIs) (search for similar items in EconPapers)
Date: 2018
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