Benchmarking for routines and organizational knowledge: A managerial accounting approach with performance feedback

Mircea Epure

Economics Working Papers from Department of Economics and Business, Universitat Pompeu Fabra

Abstract: This study proposes a managerial accounting research design that bridges a gap between firm productivity based on frontier techniques and strategic management. In doing so, it operationalizes the theoretical frameworks based on the endogenous components of across-firms heterogeneous resources and routines, which are fundamental for firm performance. The design focuses on industry-level benchmarking to analyze changes in performance and organizational knowledge investments, and proposes some indicators for firm-level strategic benchmarking. An analysis of a twelve-years panel of the U.S. technology hardware and equipment industry illustrates the usefulness of the proposals. Findings reveal wider gaps between better and worse performers following economic distress. Increasing intangibles stocks is positively associated with changes in frontier benchmarking, while enhancing R&D spending is linked to frontier shifts. The discussion develops managerial interpretations suitable for control and reward systems.

Keywords: benchmarking; resources; management accounting; organizational investments; frontier analysis. (search for similar items in EconPapers)
JEL-codes: D2 M0 M1 M4 M41 (search for similar items in EconPapers)
Date: 2012-10, Revised 2016-02
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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Related works:
Journal Article: Benchmarking for routines and organizational knowledge: a managerial accounting approach with performance feedback (2016)
Working Paper: Benchmarking for Routines and Organizational Knowledge: A Managerial Accounting Approach with Performance Feedback (2015)
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Persistent link: https://EconPapers.repec.org/RePEc:upf:upfgen:1399

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