Foreign Experience of TQM Application in Practice

Irina I. Frolova and Emma N. Gilyazeva
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Irina I. Frolova: Kazan Innovative University named after V.G. Timiryasov
Emma N. Gilyazeva: Kazan Innovative University named after V.G. Timiryasov

Journal of New Economy, 2018, vol. 19, issue 2, 36-49

Abstract: The article examines the issue of TQM effectiveness in foreign enterprises and clarifies the TQM concept. The paper holds a comparative analysis of approaches to managing a quality-focused organisa? tion, which the authors of the article represent as an integrative basis of the TQM concept. The research reveals contradictions in applying the TQM model in practice. On the one hand, it can create a positive impact on company activities, but on the other hand, the introduction of the new system can be unsuc? cessful or lead to a deterioration in enterprises' performance. The paper systematizes the research find? ings about the impact of TQM on the financial performance of foreign companies and determines three variants of possible financial results of implementing it at enterprises: improvement, absence of direct influence or their deterioration over time. Accordingly, the paper brings to the fore the problem of creat? ing a theoretical base for adopting TQM in the practice of Russian enterprises to undertake empirical studies allowing for the specifics of doing business in Russia

Keywords: TQM; performance; TQM effectiveness; correlation analysis (search for similar items in EconPapers)
JEL-codes: D2 L2 (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:url:izvest:v:19:y:2018:i:2:p:36-49

DOI: 10.29141/2073-1019-2018-19-2-3

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