KAIZEN PHILOSOPHY AND TOTAL QUALITY MANAGEMENT (TQM )

Nimmi Maria Oommen

No 2017-23-10, Working papers from Voice of Research

Abstract: In the decade of 1980, management techniques focusing on employee involvement, and empowerment through teamwork approach and interactive communications and on improving job design were not new, but Japanese companies seemed to implement such techniques much more effectively than others .The business lesson of the 1980’s was that Japanese firms, in their quest for global competitiveness, demonstrated a greater commitment to the philosophy of continuous improvement than Western companies did. For such a philosophy the Japanese used the term Kaizen. This conceptual paper is an educational analysis of Kaizen philosophy and its connection with Total Quality Management (TQM) Key Words:Kaizen, quality, management, people, process Policy

Date: 2017-09
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