COMMUNICATION SKILLS OF THE MEDIATOR IN A MULTICULTURAL ENVIRONMENT

Nedyalka Alexandrova ()
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Nedyalka Alexandrova: University of Economics - Varna

THE MEDIATION IN THE DIFFERENT PUBLIC SPHERES 2021 CONFERENCE PROCEEDINGS, 2024, issue 1, 57-65

Abstract: In the report, the degree of cultural context is outlined as a dimension of cultural differences with the potential to influence the mediation process in a multicultural environment. The thesis is advanced that the mediator should be aware of the characteristics of communication in high-context and low-context cultures, be able to adapt their approach according to these characteristics, and purposefully guide the parties toward revealing their interests in relation to the context. The necessity of co-mediation with mediators belonging to both types of cultures, depending on the context, is substantiated.

Keywords: cultural differences; mediation; high-context and low-context cultures (search for similar items in EconPapers)
JEL-codes: K00 (search for similar items in EconPapers)
Date: 2024
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