Conceptual architecture of business process management systems

Nadezhda Filipova ()

Business & Management Compass, 2013, issue 2, 43-54

Abstract: Business process management systems (BPMS) are specialized software systems, suitable for the management and automation of complex, dynamically changing processes, which are implemented in various business units with the participation of a great number of users and the use of diverse information systems and technologies. For the purpose of their more effective adoption and utilization, in the article there is made an attempt at defining their conceptual architecture and to that end there is used an approach based on a study of the characteristics of business processes and their life cycle in the BPMS. The applied approach is in our view in conformity with the standpoint of managers and users, for whom it is particularly important to know to what extent BPMS can aid and facilitate the management and realization of business processes in the organization. Through the architecture there are presented in a generalized manner the main capabilities and specific peculiarities of BPMS, their modules and the tools included in them, as well as some of their basic mechanisms.

JEL-codes: C88 M15 (search for similar items in EconPapers)
Date: 2013
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