Exploring Chatgpt’s Efficacy in Identifying Potential Business Partners: A Comparative Study

Prohorovs Anatolijs (), Dalal Surjeet () and Radulescu Magdalena ()
Additional contact information
Prohorovs Anatolijs: Department of Economics and Finance, RISEBA University of Applied Sciences, Riga, Latvia
Dalal Surjeet: Department of Computer Science and Engineering, Amity University Haryana, Gurugram, India
Radulescu Magdalena: Institute of Doctoral and Post-Doctoral Studies, University Lucian Blaga of Sibiu, Romania

Economics and Culture, 2024, vol. 21, issue 2, 59-76

Abstract: Purpose. This study aims to evaluate the effectiveness of using ChatGPT for a practically important but under-researched task in the scientific literature: the preliminary search and identification of potential business partners or counterparties. Design/Methodology/Approach. An experiment was conducted where ChatGPT was tasked with suggesting ten digital marketing agencies for each of three countries - Germany, Latvia, and Poland, including links to these agencies’ homepages. The accuracy of the responses was verified. The study also compared the accuracy of responses between the latest version of ChatGPT (ChatGPT 4o) and the previous version (ChatGPT 4) connected to the Internet. Findings. Both versions of ChatGPT were found to make a significant number of errors or inaccuracies when identifying potential business partners that met predefined criteria. Moreover, the frequency of these errors increased when searching in countries with smaller populations and economies. It was also found that the newer version, ChatGPT 4o, did not demonstrate improved accuracy compared to ChatGPT 4, which was connected to the Internet. Both versions of ChatGPT examined in the study provide a higher level of accuracy in identifying potential partners in countries with larger economies and populations. Originality / Value / Practical Implications. This research contributes to a practical understanding of the limitations and capabilities of AI tools in identifying business partners, providing valuable information for both practitioners and researchers in the field. This study also provides a benchmark for determining the accuracy of ChatGPT in performing common and important business tasks such as preliminary search and identification of business partners. The results of the study provide a basis for future research to track the progress of language models in similar business applications. The proposed evaluation methodology can be applied to future research aimed at assessing the capabilities of language models in solving business problems.

Keywords: ChatGPT; AI language model; Identification of business partners; Risk assessment; Decision making. (search for similar items in EconPapers)
JEL-codes: D83 M15 O33 (search for similar items in EconPapers)
Date: 2024
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.2478/jec-2024-0019 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:ecocul:v:21:y:2024:i:2:p:59-76:n:1004

DOI: 10.2478/jec-2024-0019

Access Statistics for this article

Economics and Culture is currently edited by Velga Vēvere

More articles in Economics and Culture from Sciendo
Bibliographic data for series maintained by Peter Golla ().