Process Management and Robotic Process Automation: The Insights from Systematic Literature Review

Stravinskienė Inga () and Serafinas Dalius ()
Additional contact information
Stravinskienė Inga: PhD student at the Faculty of Economics and Business Administration, Vilnius University, Lithuania.; Saulėtekio Ave. 9, LT-10222, Vilnius, Lithuania. Phone: +370 67753304.
Serafinas Dalius: professor at the Faculty of Economics and Business Administration, Vilnius University, Lithuania.; Saulėtekio Ave. 9, LT-10222, Vilnius, Lithuania. Phone: +370 68776262.

Management of Organizations: Systematic Research, 2021, vol. 85, issue 1, 87-106

Abstract: During the Fourth Industrial Revolution, the digital transformation revolutionised both individual organisations and entire industries. One such advanced technology is Robotic Process Automation (RPA). However, organisations do not always make the progress by using the RPA to increase the efficiency of their business processes. The scientific sources lack the synthesis of Process Management (PM) and RPA and insights into their interrelationship. This article aims to fill the gap in the systematic analysis of interrelations between PM and RPA from a managerial perspective by identifying less researched areas and formulating insights and recommendations for future research.

Keywords: process management; robotic process automation; business process management (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.1515/mosr-2021-0006 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:morgsr:v:85:y:2021:i:1:p:87-106:n:2

DOI: 10.1515/mosr-2021-0006

Access Statistics for this article

Management of Organizations: Systematic Research is currently edited by Giedrius Jucevičius

More articles in Management of Organizations: Systematic Research from Sciendo
Bibliographic data for series maintained by Peter Golla ().