The Adoption of Management Systems Standards & Best Practices in Malaysia (Current and Future Trend)

Idris Mohd Azman, Aziz Nor Faridah Ab and Zailee Salliza
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Idris Mohd Azman: SGM, SIRIM Training Services, SIRIM Berhad, Malaysia
Aziz Nor Faridah Ab: Senior Consultant, SIRIM Training Services, SIRIM Berhad, Malaysia
Zailee Salliza: Consultant, SIRIM Training Services, SIRIM Berhad, Malaysia

Nang Yan Business Journal, 2014, vol. 1, issue 1, 105-112

Abstract: Considers the extent to which Standards Based Management Systems and best practices are being successfully implemented in Malaysian organizations. A survey on Malaysian organizations was conducted in June 2011 and has produced 143 positive responses. Highlights the findings of the survey such as the status of ISO 9000, TQM, 5-S, QCCs and quality tools & techniques, the benefits and difficulties, best practices most frequently used and the future trend of Malaysian quality improvement activities. Also highlights a model for the implementation of TQM for Malaysian organizations.

Keywords: TQM; ISO 9000; Best Practices; Quality Model (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:nybujo:v:1:y:2014:i:1:p:105-112:n:15

DOI: 10.2478/nybj-2014-0015

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