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The strategic function of quality in the management of innovation

B.A.G. Bossink
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B.A.G. Bossink: Vrije Universiteit Amsterdam, Faculteit der Economische Wetenschappen en Econometrie (Free University Amsterdam, Faculty of Economics Sciences, Business Administration and Economitrics

No 22, Serie Research Memoranda from VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics

Abstract: Quality management can be used to support strategically the management of innovation. Tools in strategic quality management can be useful in: creating the organizational conditions in which innovations can be developed; supervising and initiating innovation processes; producing innovation content; and implementing innovations in the primary processes of the organization. This conclusion is based on the results of a research project in the Dutch construction industry. In a large-scale house building project the supportive use of quality tools in the management of innovation was studied. The study indicates that quality tools are used implicitly and sometimes explicitly to manage innovation processes.

Keywords: quality management; innovation management; strategy (search for similar items in EconPapers)
Date: 2002
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Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:vua:wpaper:2002-22

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