 Development of a case‐based decision support system for process modeling in BPRSang‐Ii Kim, Jae Kyeong Kim and Soung Hie Kim Intelligent Systems in Accounting, Finance and Management, 2000, vol. 9, issue 2, 93-105 Abstract: This paper presents a knowledge‐based methodology for business process reengineering that uses a case‐based reasoning paradigm to provide decision support to its users in the modeling of a current problem and a redesign of critical business processes. As a process modeling tool for representing the business process, the event process chain (EPC) modeling method is used in this paper. We developed a CAPMOSS (CAse‐based Process MOdeling Supporting System) to support our proposed methodology. To reengineer a new business process problem, CAPMOSS retrieves from its case base the case that is most similar to the current problem. CAPMOSS uses a retrieved case to guide the structuring of AS‐IS models and TO‐BE models of a target business process. Using the transformational knowledge of a retrieved case, CAPMOSS helps the user to transform an AS‐IS model into a TO‐BE model for the target process with ease and the purchasing process in a government R&D institute is explained as an application of this approach. Copyright © 2000 John Wiley & Sons, Ltd. Date: 2000 Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:wly:isacfm:v:9:y:2000:i:2:p:93-105 Ordering information: This journal article can be ordered from Access Statistics for this article More articles in Intelligent Systems in Accounting, Finance and Management from John Wiley & Sons, Ltd. |
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