THE EVOLUTION OF STRATEGIES AND ORGANIZATIONAL COMPETENCIES IN THE TELECOMMUNICATIONS INDUSTRY

Afonso Fleury () and Maria Teresza Fleury ()
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Afonso Fleury: Production Engineering Department, University of Sao Paulo, Avenida Almeida Prado, 531, 05508-900, São Paulo, Brazil
Maria Teresza Fleury: School of Economics and Business Administration, University of Sao Paulo, Brazil

International Journal of Information Technology & Decision Making (IJITDM), 2003, vol. 02, issue 04, 577-596

Abstract: The aim of this paper is to analyze how competencies are built and strategies are formulated in companies that are part of the international interorganizational networks. The theoretical framework merges concepts from Strategic Management, Resources Based View of the Firm and International Operations Management literature. The paper introduces an analytical model that enables a preliminary assessment of a firm's organizational competencies, starting from the analysis of its product/market configuration and competitive strategy. Based on data about the evolution of the telecommunications industry, a comprehensive picture is drawn consisting of: (i) the modifications in the competitive regime since the beginning of the privatization process, (ii) the strategies followed by Network Operators and Specialized Equipment Suppliers. Empirical evidence comes from field research carried out in the Brazilian Telecommunications industry which, due to its specific characteristics, allows for an assessment of the current situation of the world telecommunications industry. The findings show that there has been a radical shift in the strategic relevance of organizational competencies in the last 10 to 15 years. This led both Network Operators and Specialized Equipment Suppliers to move from strategies based on technology and operations towards strategies based on service delivery.

Keywords: Telecommunications; competence management; strategic management (search for similar items in EconPapers)
Date: 2003
References: View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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DOI: 10.1142/S021962200300080X

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