COLLABORATION AND CONFLICT IN SOFTWARE REVIEW MEETINGS

Giovana B. R. Linhares (), Marcos R. S. Borges () and Pedro Antunes ()
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Giovana B. R. Linhares: Graduate Program in Informatics (PPGI), Universidade Federal do Rio de Janeiro, Rio de Janeiro, RJ 20010-974, Brazil
Marcos R. S. Borges: Graduate Program in Informatics (PPGI), Universidade Federal do Rio de Janeiro, Rio de Janeiro, RJ 20010-974, Brazil
Pedro Antunes: School of Information Management, Victoria University of Wellington, PO Box 600, Wellington 6140, New Zealand

International Journal of Information Technology & Decision Making (IJITDM), 2012, vol. 11, issue 06, 1065-1085

Abstract: This paper discusses the collaboration-conflict process: a binomial process mixing collaboration and conflict. We applied the collaboration-conflict process to Software Review Meetings, commonly adopted to verify the functional specification of software. We developed a groupware tool demonstrating the dynamics of the collaboration-conflict process in review meetings. We also provide results from an experiment with the tool in a software engineering firm. The results show that the collaboration-conflict process promotes argumentation and generates better reviews.

Keywords: Review meetings; negotiation; collaboration-conflict process (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1142/S0219622012400159

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