Examining the Role of Management Control Systems in the Creation of an Innovative Culture

James T. Mackey () and F. Johnny Deng
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James T. Mackey: Accountancy Area, California State University, Sacramento CA 95819, USA
F. Johnny Deng: Accountancy Area, California State University, Sacramento CA 95819, USA

International Journal of Innovation and Technology Management (IJITM), 2016, vol. 13, issue 03, 1-27

Abstract: This paper examines the association between a differentiation strategy and the emergence of innovation using a package of management control systems (MCS) tools at the operational level. We empirically test theory developed by Simons [(2005). Levers of Organizational Design. Harvard Business School Press, Boston, MA (2010). Accountability and control as catalysts for strategic exploration and exploitation: Field study results. Harvard Working Paper 10-051.] and Chenhall et al. [(2011). Journal of Management Accounting Research, 23: 99–128.] to examine organic innovation culture, formal controls, and an entrepreneurial gap job design (EG), as a package of MCS tools at the operational level. There is evidence that all three MCS tools are both selected or are effective in enhancing innovation. However, internally, staff activities, and line activities show significant variation in their use of MCS tools. Formal controls and EG are effective for staff activities but not for line activities. For line activities organic culture is effective but formal controls are detrimental.

Keywords: Management control systems; innovation; product differentiation; organic innovative controls; formal management controls; entrepreneurial gap; package of controls (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (1)

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DOI: 10.1142/S0219877016400022

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