Technology-Based Services Adoption: A Comparison of the Major Applications

Tsourela Maria and Roumeliotis Manos ()
Additional contact information
Tsourela Maria: Department of Applied Informatics, School of Information Sciences, University of Macedonia, 156 Egnatia Street, Thessaloniki GR-54636, Greece
Roumeliotis Manos: Department of Applied Informatics, School of Information Sciences, University of Macedonia, 156 Egnatia Street, Thessaloniki GR-54636, Greece

International Journal of Innovation and Technology Management (IJITM), 2017, vol. 14, issue 03, 1-24

Abstract: A literature review in technology-based services (TBSs) revealed many research projects dealing with the attitudes of consumers towards technology-based service applications and the constructs influencing that relationship. However, there are still no reported research projects examining the differences on attitude and adoption of consumers towards different applications of technology-based services. This study addresses the gap in knowledge in point of the factors influencing consumer attitudes towards, and adoption of, technology-based services, by comparing four different applications of them. A conceptual model for the adoption process of technology-based services is developed and tested across four different applications of the e-service industry. Each survey respondent has to answer the same set of questions for all four categories. The results indicate that attitudes towards different technology-based service applications are separate and distinct from one another, and that attitude towards each technology-based service application differs, while it positively influences the actual future use in all of them.

Keywords: Technology-based services; technology readiness and adoption; e-business (search for similar items in EconPapers)
Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0219877017500122
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:ijitmx:v:14:y:2017:i:03:n:s0219877017500122

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219877017500122

Access Statistics for this article

International Journal of Innovation and Technology Management (IJITM) is currently edited by H K Tang

More articles in International Journal of Innovation and Technology Management (IJITM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().