Impacts of Digitalization on Small- And Medium-Sized Enterprises — Framework Development Based on a Systematic Review of the Literature From Two Decades

Andrea Meier ()
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Andrea Meier: University of Innsbruck, Department of Strategic Management, Marketing and Tourism, Faculty of Business and Management, Karl-Schönherr-Straße 3, A-6020 Innsbruck, Austria

International Journal of Innovation and Technology Management (IJITM), 2023, vol. 20, issue 01, 1-48

Abstract: There is a special need for a thorough examination of impacts of digitalization on small- and medium-sized enterprises due to their characteristic features. This paper aims to present a detailed picture of the current knowledge through a systematic literature review spanning across two decades and 99 journal contributions. The study results indicate a rather fragmented understanding, a lack of in-depth cause-effect analyses, and a prevalence of techno-centric approaches. By clustering the determinants, a perception shift is revealed. Drawing from critical realism the paper also suggests a definition of SME digitalization and conceptualizes a map of the research area where further avenues may be projected on.

Keywords: Critical realism; digitalization; digitalization determinant(s); digitalization performance; small- and medium-sized enterprise(s); SME(s); systematic literature review; SLR (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1142/S021987702230004X

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