Identifying and Modelling Trustworthiness Competencies of Cluster Development Agents (CDAs)

Hadi Notash, Morteza Rezaei-Zadeh, Ghanbar Mohammadi Elyasi and Kambiz Talebi
Additional contact information
Hadi Notash: Faculty of Entrepreneurship, University of Tehran, Iran
Morteza Rezaei-Zadeh: Department of Higher Education, Shahid Beheshti University, Tehran, Iran3School of Education, University of Limerick, Ireland
Ghanbar Mohammadi Elyasi: Faculty of Entrepreneurship, University of Tehran, Iran
Kambiz Talebi: Faculty of Entrepreneurship, University of Tehran, Iran

Journal of Enterprising Culture (JEC), 2019, vol. 27, issue 01, 61-91

Abstract: While trustworthiness is seen as an important factor in success of cluster development agents (CDAs), its antecedent competencies were not identified. Against this gap, the current study seeks to explore the scope and sequence of CDAs’ trustworthiness competencies, highlighting the importance of paying attention to cultivating those competencies. Conducting a number of semi-structured interviews as well as one Interactive Management (IM) session which was empowered by using Interpretive Structural Modelling (ISM) software, 6 trustworthiness competencies seem to be important for CDAs were identified, including: Proficiency, Altruism, Acceptability, Ability to alert stakeholders, Expectation identification ability, and Ability to make cooperation. More importantly, the interdependencies amongst those 6 competencies were identified and modelled, shedding light on the priority and weight of each of those competencies as antecedents of CDAs’ trustworthiness. As the theoretical implementation, this study expressed the importance of trustworthiness for CDAs and modelled the antecedent competencies which need to be obtained by CDAs if they are to be trusted by their clients. If a cluster clients do now trust their agent, they should not be blamed. The trustee need to cultivate those pre-requirement competencies if s/he wants to be trustworthy. As the practical implementation, the findings of this study provide a coherent curriculum for enhancing CDAs’ trustworthiness competencies. This curriculum should be implemented by the economic and development organisations who are dealing with training and preparing agents to take role in activating and extending industrial clusters in different countries.

Keywords: Cluster Development Agent (CDA); Trustworthiness; Competencies (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.worldscientific.com/doi/abs/10.1142/S0218495819500031
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:jecxxx:v:27:y:2019:i:01:n:s0218495819500031

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0218495819500031

Access Statistics for this article

Journal of Enterprising Culture (JEC) is currently edited by Teck-Meng Tan

More articles in Journal of Enterprising Culture (JEC) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().