Negative Outcome Expectation as a Barrier for Knowledge Sharing: Conceptualisation and Measurement Development

Umut Uyan ()
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Umut Uyan: Department of Healthcare Management, Munzur University, Tunceli, 62000, Turkey

Journal of Information & Knowledge Management (JIKM), 2025, vol. 24, issue 04, 1-18

Abstract: Knowledge sharing has become the critical success factor for effective knowledge management since it bridges the gap between knowledge creation and utilisation. So far, socio-psychological factors have yet to attract the attention of scholars despite numerous barriers impeding the flow of knowledge. The current study is, therefore, designed to develop a self-reporting measurement instrument that uncovers hidden sharing barriers triggered by negative outcome expectations. To test the psychometric properties of the newly designed instrument, a stepwise procedure was applied. The findings indicate that the instrument aimed at developing is a multidimensional construct consisting of 13 items and four dimensions (assumption of being ignored, assumption of not meeting expectations, assumption of being non-sense and assumption of conflict avoidance). The results of this study provide preliminary evidence for the reliability and validity of the 13-item negative outcome expectation scales as a measure of hidden assumptions towards knowledge sharing.

Keywords: Knowledge sharing; knowledge sharing barriers; socio-psychological barriers; hidden assumptions; negative outcome expectations; scale development (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1142/S0219649225500376

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