Learning and Continuous Improvement

John Bessant
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John Bessant: CENTRIM, University of Brighton, Falmer, Brighton BN1 9PH, UK

Chapter 11 in From Knowledge Management to Strategic Competence:Measuring Technological, Market and Organizational Innovation, 2000, pp 295-319 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:Introduction: The Importance of LearningOrganisational Routines to Enabling LearningContinuous ImprovementCI and Learning/Competence BuildingCharacteristics of Learning OrganisationsTraining and development emphasisEstablish a formal processMeasurementDocumentExperimentChallengeReflect — learn from the pastUse multiple perspectivesDisplayDeveloping CI CapabilityA Reference Model for CI CapabilityCompetence Development Through CILearning to LearnA Methodology for Developing CIConclusions

Keywords: Competencies; Intangible Resources; Competitive Advantage; Valued Attributes; Knowledge Management; Purchasing; Procurement; Supply; Supplier Relationship; Supply Chain Management; Performance Measurement and Relationship Assessment; Innovation; Innovation Management; Product Development Management; Portfolio Management; Resource Selection; Product-Line Architecture; Risk Return Matrix; Strategic Alignment Matrix; Resource Mountain Chart; Innovation in Banking (search for similar items in EconPapers)
Date: 2000
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