Establishing a Hospital Culture Evaluation Model

Di Jian

Chapter 4 in Studies on Hospital Management Transformation, 2020, pp 29-43 from World Scientific Publishing Co. Pte. Ltd.

Abstract: There is no model that can quantify and evaluate hospital culture types and guide the hospital to constantly improve its level of hospital culture construction in any academic report worldwide.

Keywords: Patients First; Hospital Culture; Quantified Service Indicators; Core Competitiveness of Service Industry; Soft Power; Medical Experience; Satisfaction Degree; Service Capability Improvement (search for similar items in EconPapers)
JEL-codes: D20 D23 (search for similar items in EconPapers)
Date: 2020
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