Cases of Management and Assessment of Hospital Culture Construction

Di Jian

Chapter 16 in Studies on Hospital Management Transformation, 2020, pp 219-227 from World Scientific Publishing Co. Pte. Ltd.

Abstract: A cultural improvement management assessment plan from Cengong County People’s Hospital, Guizhou, China.

Keywords: Patients First; Hospital Culture; Quantified Service Indicators; Core Competitiveness of Service Industry; Soft Power; Medical Experience; Satisfaction Degree; Service Capability Improvement (search for similar items in EconPapers)
JEL-codes: D20 D23 (search for similar items in EconPapers)
Date: 2020
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