Annex: Quality Control Circle Management Scheme of Cengong County People’s Hospital

Di Jian

Chapter 17 in Studies on Hospital Management Transformation, 2020, pp 229-261 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The Quality Control Circle, a quality control team, refers to a team of organizing employees who are engaged in various jobs in the workplace for improving quality and people’s quality, and carrying out activities under the “patient-oriented” hospital culture construction system by centering on business strategy, policy goal of the hospital and existing on-site problems.

Keywords: Patients First; Hospital Culture; Quantified Service Indicators; Core Competitiveness of Service Industry; Soft Power; Medical Experience; Satisfaction Degree; Service Capability Improvement (search for similar items in EconPapers)
JEL-codes: D20 D23 (search for similar items in EconPapers)
Date: 2020
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