Barriers to Information Technology Adoption Within Small and Medium Enterprises: A Systematic Literature Review

Marieme Chouki, Mohamed Talea, Chafik Okar and Razane Chroqui

Chapter 15 in Emerging Issues and Trends in Innovation and Technology Management, 2021, pp 369-412 from World Scientific Publishing Co. Pte. Ltd.

Abstract: While information technology (IT) has grown rapidly in enterprises, scholars have emphasized the importance of IT factors and aspects, while limited attention has been paid to the barriers and challenges facing the adoption of IT. In light of this, we stress the importance of barriers inhibiting IT adoption within Small and Medium Enterprises (SME). For this purpose, this paper aims to create a systematic literature review in order to provide a better understanding of barriers to IT adoption within SME. On the basis of 132 selected studies, we identify 18 barriers categorized according to internal and external parameters. Finally, we underline a synthesis and avenues for future research, and provide scientific and managerial implications and guidance for the adoption of IT in SME.

Keywords: Radical Innovations; Innnovation Development Methods; Lead User Workshop; Disruptive Innovaton; Uber; IoT Ecosystem; New Product Development; Cross-industry Innovation; Boundary Spanning; Agile-Stage-Gate Hybrid Model (search for similar items in EconPapers)
JEL-codes: O31 O32 O33 O36 (search for similar items in EconPapers)
Date: 2021
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