INFORMATION QUALITY IN A COMMUNITY-BASED ENCYCLOPEDIA

Besiki Stvilia, Michael B. Twidale, Les Gasser and Linda C. Smith
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Besiki Stvilia: Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 501 E. Daniel Street, Champaign, IL 61820, USA
Michael B. Twidale: Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 501 E. Daniel Street, Champaign, IL 61820, USA
Les Gasser: Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 501 E. Daniel Street, Champaign, IL 61820, USA
Linda C. Smith: Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 501 E. Daniel Street, Champaign, IL 61820, USA

Chapter 9 in Knowledge Management:Nurturing Culture, Innovation, and Technology, 2005, pp 101-113 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractWe examine the Information Quality aspects of Wikipedia. By a study of the discussion pages and other process-oriented pages within the Wikipedia project, it is possible to determine the information quality dimensions that participants in the editing process care about, how they talk about them, what tradeoffs they make between these dimensions and how the quality assessment and improvement process operates. This analysis helps in understanding how high quality is maintained in a project where anyone may participate with no prior vetting. It also carries implications for improving the quality of more conventional datasets.

Keywords: Knowledge Management; Knowledge Sharing; Knowledge Discovery; KM Tools and Technologies; Communication and Organization Culture (search for similar items in EconPapers)
Date: 2005
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