A SIX SIGMA IMPLEMENTATION PLAN FOR SMEs

Eric T. T. Wong and Leonard T. S. Fok
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Eric T. T. Wong: Department of Mechanical Engineering, The Hong Kong Polytechnic University, Hong Kong
Leonard T. S. Fok: Avio-Diepen Hong Kong Ltd., Hong Kong

Chapter 6 in Quality Management: A New Era, 2005, pp 65-79 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractAlthough Six Sigma programs have delivered billions of dollars of profit to large enterprises, little has been done for small and medium-sized enterprises(SMEs). The original Six Sigma architects did not design their delivery systems for businesses of that size. Hence this chapter provides a preliminary report on the practical constraints experienced by a group of SMEs, followed by some suggestions for Six Sigma training consultants and providers, and finally a practical Six Sigma Deployment Plan has been proposed for SMEs in Hong Kong.

Keywords: Quality Management; Six Sigma; Industrial Management; Quality Function Deployment; Good Manufacturing Practices; Quality Control Circles; Quality Models; Contemporary Quality Practices; Asian Management (search for similar items in EconPapers)
Date: 2005
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