THEORIES AND FACTORS AFFECTING ELECTRONIC COMMERCE ADOPTION IN SMALL AND MEDIUM ENTERPRISES (SMES): A REVIEW

Sabah Al-Somali, Roya Gholami and Ben Clegg
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Sabah Al-Somali: Operations & Information Management Group, Aston Business School, UK
Roya Gholami: Operations & Information Management Group, Aston Business School, UK
Ben Clegg: Operations & Information Management Group, Aston Business School, UK

Chapter 11 in E-Business in the 21st Century:Realities, Challenges and Outlook, 2009, pp 301-330 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe adoption of electronic commerce by Small and Medium Enterprises (SMEs) has increasingly gained the attention of academics, governments and international bodies like the World Trade Organisation (WTO). E-commerce has resulted in fundamental changes to the traditional working practices of SMEs. Recently, many studies have explored critical factors influencing the successful adoption of ecommerce. The objective of this chapter is to provide an exhaustive review of prior theoretical literature on the factors that impact the successful adoption of e-commerce in SMEs and identification of the stages of the adoption process in organisation. Four groups of factors are discussed including technological, organizational, entrepreneurial and environmental factors.

Keywords: Electronic Business; E-Markets; E-Services (search for similar items in EconPapers)
Date: 2009
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