Notes from an “Intelligent Island”: Towards Strategic Knowledge Management in Singapore's Small Business Sector

Thomas Menkhoff, Yue Wah Chay and Benjamin Loh
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Thomas Menkhoff: Lee Kong Chian School of Business, Singapore Management University, Singapore
Yue Wah Chay: SIM University, Singapore
Benjamin Loh: University of Cambridge, UK

Chapter 12 in Governing and Managing Knowledge in Asia, 2010, pp 251-265 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:IntroductionWhat is KM?Why KM has Become an Issue?How SMEs can Benefit from KM?Knowledge Management Challenges in SMEsChallenge No. 1Challenge No. 2Challenge No. 3Strategic Imperatives of KM in SMEsDo Small and Large Firms Require Different KM Approaches?Towards Effective KM in SMEsCase Study: Pest Control Knowledge Management at Origin Exterminators (Singapore) Pte LtdConclusionReferences

Keywords: Knowledge Governance; Knowledge Management; Knowledge for Development; KM Tools (search for similar items in EconPapers)
Date: 2010
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