Resolving Conflict in a Supply Chain
Kambiz Maani
Chapter 5 in Multi-Stakeholder Decision Making for Complex Problems:A Systems Thinking Approach with Cases, 2017, pp 79-87 from World Scientific Publishing Co. Pte. Ltd.
Abstract:
Foodcom is a major global food and nutrition company with operations on five continents. This case study was conducted in one of its distribution subsidiaries employing approximately 700 staff. The case highlights deep-seated problems within the supply chain division and how simple applications of Systems Thinking tools helped the staff and the company to resolve endemic conflicts and enable a collaborative culture…
Keywords: Decision Making; Systems Thinking; Multi-Stakeholders; Complexity (search for similar items in EconPapers)
JEL-codes: L20 O34 (search for similar items in EconPapers)
Date: 2017
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