A Bibliometric Exploration of Tourist Satisfaction and Quality

Maryam Zafar and Danish Ahmed Siddiqui

EconStor Preprints from ZBW - Leibniz Information Centre for Economics

Abstract: The bibliometric analysis delves into the progression and influence of research concerning the quality of tourism, emphasizing the patterns, inputs, and thematic advancements within the domain. According to the study, conference papers provide a lesser percentage of insightful material than journal articles, which indicates a strong emphasis on peer-reviewed research and accounts for the majority of relevant literature. Since 1983, the field of study has changed dramatically. Notable growth began in the late 1990s and peaked in the most recent years, indicating a rise in scholarly interest in high-quality tourism. Important journals like "The Journal of Quality Assurance in Hospitality and Tourism," "Sustainability Switzerland," and "Tourism Management," are crucial in influencing the conversation. Keywords that stand out are "quality of life," "tourism," and "sustainability," with an emphasis on global viewpoints, particularly as they relate to China. The field has advanced thanks to significant contributions from people like Carneiro, Eusébio, and Uysal as well as organizations like Universidade Q9 and the Hong Kong Polytechnic University. Strong international cooperation is highlighted by the citation network, which shows strong connections between China, the United States, the United Kingdom, Spain, and Portugal. The study emphasizes a multidisciplinary strategy that integrates environmental and managerial factors into the quality of tourism. Although the study offers a thorough overview, its limitations include methodological issues, temporal and linguistic biases, and dependence on particular data sources. All things considered, the analysis presents a vibrant and cooperative field characterized by significant scholarly involvement and an increasing focus on sustainability and interdisciplinary research.

Keywords: Tourism; Tourist satisfaction; Quality of Tourism; travel & tourism; bibliometric analysis; tourism research (search for similar items in EconPapers)
Date: 2026
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