Commitment, satisfaction and cooperation at work: evidences of the primacy of the moral aspects and reciprocity norms over behavior

Cristiano de Oliveira Maciel and Camila Camargo

RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), 2011, vol. 15, issue 3, 433-453

Abstract: The objective of this study is to verify the relationships among organizational commitment, satisfaction and cooperation at work. The satisfaction is positioned as antecedent construct from the commitment dimensions and the cooperation as a behavioral consequent of this two constructs. The research method adopted was the survey using not probabilistic sampling by convenience. After literature review and hypothesis development, was collected 331 valid questionnaires, which were answered by employees from 8 organizations of the service sector in Curitiba (PR). The hypothesis were tested by a Structural Equation Model that presented good adjustment rates e revealed that satisfaction at work is a significant predictor of the variation of the three commitment dimensions, but with biggest influence over the affective and moral dimensions. Regarding to cooperation, the satisfaction doesn't exert statistically significant influence over the cooperative behavior. The others two dimensions of the commitment, affective and instrumental, don't exert any direct effect over cooperation, what stresses the primacy of the moral aspects and reciprocity norms over cooperative behavior.

Date: 2011
References: Add references at CitEc
Citations:

Downloads: (external link)
https://rac.anpad.org.br/index.php/rac/article/view/856/853 (text/html)
https://rac.anpad.org.br/index.php/rac/article/download/856/853 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:abg:anprac:v:15:y:2011:i:3:856

Access Statistics for this article

RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration) is currently edited by Marcelo de Souza Bispo

More articles in RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration) from ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração
Bibliographic data for series maintained by Information Technology of ANPAD ().