Proposta para avaliação da gestão do conhecimento em entidade filantrópica: o caso de uma organização hospitalar

Romualdo Douglas Colauto and Ilse Maria Beuren

RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), 2003, vol. 7, issue 4, 163-185

Abstract: The current organizational environment increases the importance of acquiring and managing human knowledge and of on-going interactive learning. The growth in the value of knowledge may be considered inevitable, once the flow of investment in people and the total use of intelligence by the members of an enterprise spread around the world and converge to an economy based on knowledge. Thus, the management of knowledge should be part of the strategies of companies. Having this in mind, this paper aims at presenting a methodology proposal for the evaluation of knowledge management for a hospital characterized as philanthropic. It proposes that the board should make the link between information and planning and strategic decision making. The first step is to attempt to disclose not only the aspects that characterize a philanthropic entity as such, but also concepts and methodologies for the evaluation of knowledge management. Then, a methodology of evaluation is suggested. After that, the application of the methodology is presented. It is our belief that this may work as a suggestion for other organizations to build their own evaluation models for the management of knowledge.

Date: 2003
References: Add references at CitEc
Citations:

Downloads: (external link)
https://rac.anpad.org.br/index.php/rac/article/view/258/261 (text/html)
https://rac.anpad.org.br/index.php/rac/article/download/258/261 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:abg:anprac:v:7:y:2003:i:4:258

Access Statistics for this article

RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration) is currently edited by Marcelo de Souza Bispo

More articles in RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration) from ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração
Bibliographic data for series maintained by Information Technology of ANPAD ().