Tecnologia da informação em pequenas empresas: fatores de êxito, restrições e benefícios

Glaúcia Aparecida Prates and Marco Túlio Ospina Patino

RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), 2004, vol. 8, issue 2, 9-26

Abstract: Studies have been conducted on Information Technology in specific areas, about standards and success factors, user's satisfaction. There are a few papers about IT (Information Technology) analysis in small business, mainly in countries under development such as Brazil. The aim of this paper is to describe the organizational impact due to the IT implementation in small business, considering performance criterion, success factors, adoption motivation and difficulties. IT considers three factors such as: a) to increase the continuity; b) controls more efficient; c) to provide more understanding of productive functions. This research was conducted by multicases method in 25 firms, during the first trimester of 2002. The studied firms integrate many sectors such as electrical-eletronical, logistic, commerce and services. The results indicated the two highest scores on success factors: use needs perceptions and management support. As benefits were pointed: a better understanding of productive functions and user´s satisfaction.

Date: 2004
References: Add references at CitEc
Citations:

Downloads: (external link)
https://rac.anpad.org.br/index.php/rac/article/view/294/294 (text/html)
https://rac.anpad.org.br/index.php/rac/article/download/294/294 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:abg:anprac:v:8:y:2004:i:2:294

Access Statistics for this article

RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration) is currently edited by Marcelo de Souza Bispo

More articles in RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration) from ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração
Bibliographic data for series maintained by Information Technology of ANPAD ().