Human-centric technologies in sustainable supply chain management: a systematic review of the evolution from Industry 4.0 to 5.0

Alexander Samuels
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Alexander Samuels: North West University

International Journal of Business Ecosystem & Strategy (2687-2293), 2024, vol. 6, issue 4, 285-302

Abstract: This paper examines the shift from Industry 4.0 to Industry 5.0 in relation to sustainable supply chain management (SCM), highlighting the incorporation of human-centric technologies. As industries progress, there is an increasing necessity to integrate technologies that enhance human-machine collaboration, optimise operational efficiency, and foster sustainability. This work aims to do a systematic review of the evolutionary process, emphasising the transformation of supply chain management by these technologies. A systematic review technique, adhering to the PRISMA framework, was utilised to collect and assess pertinent material published between 2010 to 2024. The review encompassed an exhaustive database search, stringent eligibility screening, and thematic analysis via Atlas-ti software to discern main themes and patterns concerning the incorporation of human-centric technology in supply chain management. The results indicate that the change to Industry 5.0 entails a substantial movement towards human-automation collaboration, with AI and machine learning as essential components. Digital transformation is redefining supply chain management by utilising big data, the Internet of Things, and blockchain technology to enhance transparency, traceability, and decision-making. Bionic supply chains, integrating human intelligence with machine efficiency, are developing as a vital foundation for operational resilience and sustainability. The study suggests that the incorporation of human-centric technology in supply chain management enhances efficiency and sustainability while fostering a more resilient supply network adept at reacting to interruptions. This paper offers essential recommendations for academics and practitioners seeking to enhance supply chain operations in the context of Industry 5.0.

Keywords: Industry 4.0 to 5.0 Transition; Operations Management; South African Supply Chains; Technological Innovation; Sustainable Practices (search for similar items in EconPapers)
Date: 2024
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