Analysing the effects of flexible working conditions in the workplace: An exploratory study

Ruth Bhekekile Shandu, Thokozani Ian Nzimakwe and Reward Utete
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Ruth Bhekekile Shandu: University of KwaZulu-Natal
Thokozani Ian Nzimakwe: University of KwaZulu-Natal
Reward Utete: University of Johannesburg

International Journal of Business Ecosystem & Strategy (2687-2293), 2024, vol. 6, issue 6, 109-120

Abstract: Currently, South African government departments is inundated with common dire predicaments prominently manifested in the form of lack of punctuality, frequent leave requests, lack of engagement and poor management of employee wellbeing, resulting in high absenteeism rates. Flexible working schedules ameliorate the level of contentment and performance, which has been discovered to benefit both the employer and employee. There are limited previous studies done in the South African Public Sector on the subject of adopting flexibility conditions in the workplace. The empirical evidence on the subject is still sparse for the transitional economy like South Africa. Hence, this study sought to investigate the flexible work arrangements in the public organisation. The study adopted an exploratory design and a qualitative approach. A qualitative research approach was chosen for the study because it provided an opportunity to explore the research objectives in greater detail. The sample size and strategy used comprised organising focus group interviews as well as individual interviews, using a sample of 10 participants from different levels of the organisation. The findings of the study revealed that offering flexibility could help and support the emotional health of the employees. The study also found that a call for a flexible work strategy is of interest to most employees as it provides work-life balance. The organisation should consider implementing and making provision for flexible working arrangements which in turn improve job fulfilment, increase work and life, motivate employees, reduce absenteeism and increasing the quality of service delivery at all organisational levels.

Keywords: Flexible working conditions; remote work; hybrid work; absenteeism, South Africa (search for similar items in EconPapers)
Date: 2024
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