The use of electronic record management system at selected TVET college

Adolph Selane, Ntsieni F Ramasimu and Zukiswa P Ndaba
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Adolph Selane: Department of Business and Information Management Services, Tshwane University of Technology
Ntsieni F Ramasimu: Department of Business and Information Management Services, Tshwane University of Technology
Zukiswa P Ndaba: Department of Business and Information Management Services, Tshwane University of Technology

International Journal of Business Ecosystem & Strategy (2687-2293), 2025, vol. 7, issue 2, 174-183

Abstract: This research investigates the implementation of Electronic Records Management Systems (ERMS) at specific Technical and Vocational Education and Training (TVET) colleges in Limpopo, particularly emphasising Capricorn TVET College. The research seeks to improve administrative efficiency by tackling the difficulties associated with good record management. Critical issues examined encompass barriers to ERMS implementation, its advantages, and the correlation between staff productivity and technological acceptability. A quantitative research methodology was employed, utilising a cross-sectional descriptive design. Data were gathered from 180 administrative personnel at Capricorn TVET College using standardised questionnaires. The research concentrated on identifying obstacles to ERMS implementation, advantages of the system, and its effect on work performance. Research demonstrates that ERMS markedly enhances administrative performance through improved efficiency, collaboration, and data security. The results indicate that ERMS promotes administrative efficiency, bolsters data security, and minimises errors. Nonetheless, insufficient training and reluctance to change were recognised as major obstacles to acceptance. The perceived utility and user-friendliness of the system were pivotal elements affecting employee adoption and performance enhancement. Key Words:Electronic Records Management, TVET Colleges, Administrative Performance, Technology Acceptance Model, Limpopo

Date: 2025
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