Unveiling the efficacy of the SAPS’s approach to tackling contact crime in the Ethekwini district through crime statistics analysis

N.P. Madondo, Dee Khosa and Kabir Abdulkareem
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N.P. Madondo: Tshwane University of Technology
Dee Khosa: Tshwane University of Technology
Kabir Abdulkareem: Tshwane University of Technology

International Journal of Business Ecosystem & Strategy (2687-2293), 2025, vol. 7, issue 4, 177-186

Abstract: In South Africa, the effective use of crime statistics by the South African Police Service (SAPS) is essential for monitoring and addressing contact crimes, such as murder, sexual offenses, and robberies. The quarterly release of these statistics is crucial for understanding crime trends, especially in the eThekwini District of KwaZulu-Natal, where contact crimes have been on the rise. This study evaluates how effectively SAPS utilizes crime statistics to combat contact crimes in the eThekwini District, identifies gaps in their current approach, and recommends strategies for improvement. Using a qualitative research design, this study engaged 18 participants, including station commanders, members of the Crime Information Management Analysis Centre (CIMAC), Strategic Management officers, and chairpersons of Community Policing Forums (CPFs). Semi-structured one-on-one interviews were conducted at selected police stations in the eThekwini District to gather insights on their perspectives regarding the use of crime statistics. Thematic analysis was applied to the collected data, revealing recurring themes and patterns. The findings indicate that while SAPS utilizes crime statistics to develop strategies and operational plans, significant gaps exist in their effective application. Socio-economic conditions were identified as factors influencing crime rates, underscoring the complexity of the issue. Furthermore, although crime statistics are used to assess the performance of station commanders, there is a need to review the criteria for these evaluations to better reflect the multifaceted nature of crime. This study highlights the importance of improving the effectiveness of crime statistics as a tool for monitoring and addressing contact crimes in South Africa. It contributes to the ongoing discussion on crime prevention and policing strategies by offering insights into SAPS’s utilization of crime data. The research provides guidance for enhancing policing efforts in combating contact crimes and promoting safer communities. In conclusion, SAPS has the opportunity to refine its strategies and interventions to align more closely with international best practices in crime prevention and community safety. Key Words:Community policing forums, Contact crimes, Crime statistics, Ethekwini district, South African police service

Date: 2025
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