Adoption of mechanisation for quality improvement in a selected automotive assembly organisation in South Africa

Robert Walter Dumisani Zondo
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Robert Walter Dumisani Zondo: Durban University of Technology

International Journal of Business Ecosystem & Strategy (2687-2293), 2025, vol. 7, issue 5, 91-101

Abstract: Machine efficiency and performance are crucial for attaining company objectives economically. High-tech industries, marked by substantial expenditures, can adapt to swift changes and consumer demands within their established operational parameters and available resources. Providing high-quality products at competitive prices has posed a problem for machine-driven manufacturing organisations. This study investigates the implementation of mechanisation to enhance quality in a chosen automobile assembly company in South Africa. The study employed a quantitative methodology to investigate the production and associated experiences of a chosen automotive assembly organisation that implemented a mechanised system for quality enhancement in its Deck Tailgate process within the welding facility. The Ordinary Least Squares (OLS) model was employed to analyse data using the Statistical Package for Social Sciences (SPSS). The corporation functions within the eThekwini Municipality in the KwaZulu-Natal region of South Africa. This research examines the influence of mechanisation on product quality, defect rates per unit, and operational downtime inside an automotive assembly firm in South Africa. Analysis of pre- and post-mechanisation quarterly data using OLS regression indicates that mechanisation substantially enhances product quality; however, no significant effects were seen regarding defects per unit and downtime. This study reveals the advantages and disadvantages of mechanisation inside this automotive assembly organisation in South Africa. Key Words:Automotive Assembly Organisation, Defects Per Unit, Downtime, Mechanisation, Product Quality, Quality Service

Date: 2025
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