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The Interaction Between Organizational Silence Climate And Employees Behaviors In The Field Of Health

Egehan Ozkan (), Dilaver Tengilimoğlu () and Pelin Yilik ()
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Egehan Ozkan: Alanya Hamdullah Emin Paşa University
Dilaver Tengilimoğlu: Atılım University
Pelin Yilik: Kudred İnternational Hospital

International Conference on Marketing and Business Development Journal, 2015, vol. 1, issue 1, 252-260

Abstract: The aim of this paper is to investigate the relation between organizational silence climate and employees’ silence behaviours. This research was conducted in Antalya Education and Research Hospital within the scope of Antalya Health Management. 1837 people in the field of health participated in the study. Because of the limited time, the sample group was chosen based on stratified sampling and composed of 407 employees. The data was gathered from the volunteers through interviews between 1st May and 31st of August, 2013. On those days 407 people were interviewed. In this research it was aimed to understand whether there is a relationship among fear, self-defence, protecting relationships or indifference and employee silence. Besides, one of the main objectives is to be able to explain whether there is a relation between organizational silence climate and employees silence behaviours. Based on the demographic characteristics of the sample group (age, sex, marital status, education, working period, task) it was tired to find out whether they are related to silence behaviours or not. Based on the analyses it was found that the upper management has a great influence on employees’ silence behaviours but the effect of unit managers should also be considered. It was observed that employees generally show silence behaviours based on protecting themselves or based on fear. It can be said that there is a relationship between employees’ silence behaviours and organizational silence climate. In terms of demographic characteristics, the silence behaviours of employees vary according to their demographic characteristics.

Keywords: Organisational Silence; Employee Silence; Organisational Behaviour. (search for similar items in EconPapers)
JEL-codes: M31 (search for similar items in EconPapers)
Date: 2015
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