The Expectations of Stakeholders in Socially Responsible Enterprises

Monika Jedynak () and Aneta Kuźniarska ()
Additional contact information
Monika Jedynak: Jagiellonian University
Aneta Kuźniarska: Jagiellonian University

Journal of Emerging Trends in Marketing and Management, 2019, vol. 1, issue 1, 220-230

Abstract: The aim of the article is to determine what needs and expectations of stakeholders are indicated by socially responsible enterprises listed on the Warsaw Stock Exchange with the RESPECT Index (XII edition). The RESPECT Index is an income index addressing companies listed on the Warsaw Stock Exchange (hereinafter GPW), excluding the NewConnect market, foreign and dual-listed companies. The study population included 31 listed companies representing various sectors. Computer software, supporting the NVivo quality data analysis (version 12), was used to analyze documents as well as the content of reports and statements of the companies studied. The research conducted yielded results in the form of answers to the following questions that were posed: 1) Expectations of which stakeholders are identified in the enterprises surveyed? 2) What dimensions of CSR do the enterprises surveyed identify the expectations of stakeholders? 3) What tools were used to meet the expectations of stakeholders in the enterprises surveyed?

Keywords: CSR; stakeholders; expectations; tools. (search for similar items in EconPapers)
JEL-codes: M14 M19 (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.etimm.ase.ro/RePEc/aes/jetimm/2019/ETIMM_V01_2019_89.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aes:jetimm:v:1:y:2019:i:1:p:220-230

Access Statistics for this article

More articles in Journal of Emerging Trends in Marketing and Management from The Bucharest University of Economic Studies Contact information at EDIRC.
Bibliographic data for series maintained by Lucian Onisor ().