MANAGERIAL ECONOMICS AND CUSTOMER SATISFACTION

Edgar P. Watkins

Journal of Food Distribution Research, 1973, vol. 04, issue 2, 5

Abstract: Uses examples to illustrate the trade-offs to be made between operating efficiency and customer satisfaction.

Keywords: Consumer/Household; Economics (search for similar items in EconPapers)
Date: 1973
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Persistent link: https://EconPapers.repec.org/RePEc:ags:jlofdr:27691

DOI: 10.22004/ag.econ.27691

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