Analysis the existed services Factors and Develop New Service for University of Derby

Leli, Niu Yue and Yang Yang Zhang
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Leli: The School of Economic and Management in University Putra Malaysia & Anhui Institute of Information Technology, The School of Management and Engineering, Wuhu, Anhui Province, China.
Niu Yue: University of Nottingham, UK, Nottingham University Business School, Faculty of Arts and Social Sciences.
Yang Yang Zhang: School of Education, University of Nottingham, UK & The School of Liberal Studies and Foreign Languages, Anhui Institute of Information Technology, Wuhu, Anhui Province, China.

International Journal of Science and Business, 2023, vol. 19, issue 1, 97-105

Abstract: The current study focuses on the University of Derby business environment and considers PEST analysis to identify new services caused by external factors outside the university. Current services. The University of Derby had a much wider variety of departments and services. Therefore, this is a report on food outlets and restaurant services. Due to the kitchen services' need to follow some UK food temperature laws, keep suitable laws, and provide healthy and safe food for them, Therefore, as for food, it needs innovation and more choices for international students. The University of Derby, as an international modern university, has over 1500 overseas students from 120 different countries. The international students had different food habits and cultural background information. So, how can we make more suitable food for Chinese students and provide more convincing ways to help international students pay for kitchen services? We will apply these two parts of the analysis to the use of new service development at each stage. In addition, the new service development drivers as well as relevant core products and services will add tangible or intangible values for students. To summarize, the University of Derby aimed to improve Kitchen's technological and service infrastructure. provided more benefits and better services for students.

Keywords: Services; Derby; Food; University. (search for similar items in EconPapers)
Date: 2023
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