Factors affecting the performance of field supervisors in the public work office and spatial planning, Deli Serdang Regency, North Sumatra, Indonesia

Puspita Sari, Nazaruddin, Isfenti Sadalia and Muhammad Dharma Tuah Putra Nasution

International Journal of Science and Business, 2019, vol. 3, issue 2, 11-21

Abstract: The occurrence of delays in completion of projects annually at the PUPR Office in Deli Serdang district caused by several factors resulting in the performance of the PUPR Office is less satisfactory. The purpose of this study is to understand and analyze whether workload, work skills, communication ability, and compensation factors will affect the performance of field supervisors at the PUPR Office in Deli Serdang Regency. The type of research was quantitative descriptive. Research populations were all field supervisors at PUPR Office which amounted to 82 respondents. The analysis of the research used multiple linear regression. Results evidence that several factors have significant influence simultaneously, such as workload, work skills, communication ability, and compensation have an influence on the performance of field supervisory. The authors suggest to decision makers in the PUPR Office to prioritize teamwork, instill open attitudes to employees, provide opportunities for employees to attend training or courses by their scope of work and provide them with opportunities for further education, maintaining communication capabilities, compensating employees appropriately.

Keywords: Workload; Work Skills; Communication Ability; Compensation; Employees’ Performance (search for similar items in EconPapers)
Date: 2019
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