Employee Motivation on Organizational Performance In Selected Information Technology Support Service Companies In Kampala, Uganda

Sabiiti Mulema

International Journal of Science and Business, 2019, vol. 3, issue 4, 161-174

Abstract: The purpose of this study is to establish the impact of employee motivation on organizational performance in Information Technology Support Service Companies in Kampala, Uganda. It focused on a case of three selected information technology support service companies; Iwat Solutions, Mercury Group and Sky Hi Technology. The objectives of the study were; (1) To evaluate the relationship between employee motivation and organizational performance, (2) To assess the relationship between employee motivation and employee commitment and (3) To determine the major factors that increase employee motivation in Iwat Solutions, Mercury Group and Sky Hi Technology. This study employed descriptive research and cross-sectional design. Existing literature was used. Simple random sampling and purposive sampling were used to select respondents. Interviews were used as techniques of data collection, while questionnaire and interview guides were used as data collection instruments. The data collected is both quantitative and qualitative. The study population of 96 employees gave the sample size of 77 respondents based on slovin formula. The major findings of the study indicated that there is a positive relationship between motivation of employee and organizational performance (r = 0.290, P-value

Keywords: Employee motivation; Organizational performance; Employee commitment; Information technology and Support Service (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://ijsab.com/wp-content/uploads/384.pdf (application/pdf)
https://ijsab.com/volume-3-issue-4/2289 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aif:journl:v:3:y:2019:i:4:p:161-174

Access Statistics for this article

International Journal of Science and Business is currently edited by Dr. Md Shamim Hossain

More articles in International Journal of Science and Business from IJSAB International
Bibliographic data for series maintained by Farjana Rahman ().