Evaluation of the impact of Conflict Management on Managerial Performance: A Case study of the National Ministry of Finance and Planning, Juba, South Sudan

Chol Gabriel Majer
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Chol Gabriel Majer: MBA (Generic) & PGDBA, University of Juba, South Sudan.

International Journal of Science and Business, 2021, vol. 5, issue 8, 222-247

Abstract: The study’s overall goal is to assess the influence of conflict management on managerial performance at the Ministry of Finance and Planning, and it employs a descriptive research methodology. The study employed a sample size of 44 respondents, which included senior managers, line managers, and support workers. The respondents were selected using a simple random sampling method and purposive sampling. In this study, questionnaires were employed as the primary data gathering tool. The data gathered in the field was analyzed using the Statistical Package for Social Sciences (SPSS) Version 16.0, which included descriptive statistics like percentages as well as inferential statistics like frequencies percentages analyses. According to the findings of this study, the majority of respondents believe that dialogue influences conflict management and managerial performance. They also believe that involving employees in conflict resolution leads to the achievement of a mutually optimal solution, implying that using an integrating strategy to manage conflicts improves managerial performance. The study concludes that conflict management strategies and managerial performance are linked, and that the most commonly used strategies are integrating, avoiding, and obliging. It is recommended that the Ministry of Finance and Planning highlight and use at least two or one strategy to ensure objectivity.

Keywords: Conflict; Management; Performance; Ministry of Finance and Planning; South Sudan (search for similar items in EconPapers)
Date: 2021
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