Organizational Ambidexterity and Crowdsourcing Through the Lens of Open Innovation: A Systematic Literature Review

Pashchenko Yana, Ye Chengang and Zhu Yue
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Pashchenko Yana: Business School, University of International Business and Economics, Chaoyang District, Beijing, China 100029.
Ye Chengang: Business School, University of International Business and Economics, Chaoyang District, Beijing, China
Zhu Yue: Business School, Beijing Wuzi University, Tongzhou District, Beijing, China

International Journal of Science and Business, 2022, vol. 8, issue 1, 95-111

Abstract: The sustainability of open innovation (OI) in organizations depends on both their tools for attracting external and internal knowledge (i.e., crowdsourcing) and their long-term survival capabilities (i.e., organizational ambidexterity). While prior OI studies have mainly focused on managing crowdsourcing (CS) independently of organizational ambidexterity (OA) or vice versa, only partially analyzing the dynamic nature of OI, there is a lack of research on the interactions between them. This paper addresses the gap by integrating 174 articles from CS with 91 articles from OA within OI field, using bibliometric analysis techniques. In the process, we visualize networks of various topics related to CS and OA. The main results show that CS and OA are complementary concepts in OI, thus should be examined simultaneously. Also, the existing literature on this topic falls into nineteen clusters (e.g., community engineering for OI processes, ambidextrous leadership in OI processes, etc.) and the main concepts, future directions for each of them are proposed. Finally, managing OA and CS simultaneously in OI-led organizations will allow practitioners to achieve the sustainability of OI processes by developing all the necessary capabilities and building an effective organizational architecture.

Keywords: open innovation; organizational ambidexterity; crowdsourcing; bibliometric analysis; systematic literature review. (search for similar items in EconPapers)
Date: 2022
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